DISTANCE SALES AGREEMENT

PLEASE read the following agreement carefully. In accordance with the relevant law, print this text in 12-point bold font and review it. Every buyer who makes a purchase on our website is deemed to have read and accepted all terms of this sales agreement without the need for further notification.

SELLER: MEHMET ALPASLAN YÜKSEL

ADDRESS: ARAP CAMİ MAH. BERGAMUT SK. NO: 3 İÇ KAPI NO: 1, BEYOĞLU/ ISTANBUL

PHONE: +90 (212) 238 8350

EMAIL: [email protected]

BUYER: Customer (the Buyer is the person making a purchase on the seller’s website, karakoymakina.com. Billing and contact information provided by the buyer will be used as the official address and contact details.)

By accepting this agreement, the BUYER acknowledges and agrees that by confirming the order, they assume the obligation to pay the order price and any additional fees such as shipping charges or taxes, and that they have been informed of this obligation.

ARTICLE 2: SUBJECT OF THE AGREEMENT

This agreement covers the sale and delivery of goods/services ordered electronically by the Buyer on the seller’s website, karakoymakina.com, including their characteristics and sales price, and defines the rights and obligations of the parties in accordance with Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

The Buyer acknowledges that they have received prior information about the main features of the goods/services, sale price, payment method, delivery terms, and the right of withdrawal (“cancellation right”), and that they confirmed this information electronically before placing the order. Products whose packaging, seals, or protective elements have been opened cannot be returned due to health and hygiene reasons; the opening of the packaging is an exception to the right of withdrawal.

Prices listed on the website are the sale prices and remain valid until updated. If a product is listed for a limited period, the price remains valid until the end of that period.

The Buyer guarantees that the information provided during registration or purchase belongs to them or that they have permission to use and share it, and that they will not enter information that they do not own or are not authorized to use. karakoymakina.com’s pre-information and invoice are integral parts of this agreement. By placing the order, the Buyer accepts all terms of this agreement.

ARTICLE 3: DATE OF THE AGREEMENT, DELIVERY OF GOODS/SERVICES, PLACE AND METHOD OF PERFORMANCE

This agreement is formed on the date the order is placed by the Buyer. The goods/services will be delivered to the address specified by the Buyer. Packages suspected of being damaged during shipment must be opened and inspected in front of the delivery personnel. If there is any damage, a report must be prepared with the shipping company, and the product should not be accepted. Failure to do so will be deemed as the Buyer acknowledging that the shipping company fulfilled its duties.

ARTICLE 4: GENERAL PROVISIONS

4.1. The Buyer acknowledges that they have read and understood the basic characteristics of the products, sale price, payment method, and delivery information displayed on the website and have provided confirmation electronically.

4.2. The product will be delivered to the Buyer’s address as specified on the website, packaged with the invoice, and in intact condition, within 30 days at the latest.

4.3. If the product is delivered to a person or organization other than the Buyer, the Seller cannot be held responsible if the recipient refuses the delivery.

4.4. The Buyer is responsible for inspecting the product upon delivery and reporting any shipping-related issues to the shipping company. Otherwise, the Seller will not accept responsibility.

4.5. The agreement approved by the Buyer during online shopping is valid and sufficient in all cases.

4.6. Unless otherwise specified in writing by the Seller, the Buyer must fully pay for the product before delivery. If payment is not completed before delivery, the Seller may unilaterally cancel the agreement and refuse delivery.

4.7. If the issuing bank or financial institution does not pay the Seller for the product after delivery, the Buyer must return the product to the Seller within 3 days at their own expense. The Seller reserves all contractual and legal rights, including following up on unpaid amounts. Sales made with installment options provided by banks or credit institutions are considered cash sales for the purposes of this agreement, and the Seller’s statutory rights in installment sales remain intact. Late payments are subject to 5% monthly default interest.

ARTICLE 5: RIGHT OF WITHDRAWAL

Orders may be returned within 14 days with customer service approval, provided the Seller’s product packaging has not been opened. Returns are inspected upon receipt, and refunds are issued after confirmation of unopened condition.

Inspect packages in front of the shipping company if damage is suspected during delivery. Do not accept damaged products without a report. Products showing damage, breakage, tampering, use, or similar issues after delivery will not be accepted for return, and no refund will be issued.

Returns are processed within seven (7) business days from receipt by the Seller. Credit card refunds will be completed within five (5) business days, though they may not appear in the same billing cycle. Buyers may need to contact their bank in this case.

ARTICLE 6: PROTECTION OF PERSONAL DATA AND CONFIDENTIALITY

Information provided by the Buyer in this agreement and for payment purposes will not be shared with third parties except the contracted shipping company. If disclosure is required due to administrative or legal obligations, the Seller is not liable. The Seller guarantees that personal data of the Buyer will be processed in compliance with Law No. 6698, secured, and protected from unlawful access or disclosure, with adequate technical and administrative measures in place. Data will be deleted, destroyed, or anonymized when no longer needed, in accordance with legal retention periods. By approving this agreement, the Buyer acknowledges that they have been informed about the processing of personal data in accordance with Law No. 6698.

ARTICLE 7: EVIDENCE AGREEMENT, COMPETENT COURT, AND ENFORCEMENT

Seller records (including digital and audio records) are definitive evidence for resolving disputes arising from this agreement. For matters within the limits announced by the Ministry of Industry and Technology, Consumer Arbitration Committees have jurisdiction; for cases exceeding that limit, the Istanbul Anatolian/European Consumer Courts and Enforcement Offices are competent.

The Buyer confirms that they have read, understood, and accepted all terms and explanations in this agreement and the order form, and acknowledges receipt of all prior information. Payment of the order via the website constitutes acceptance of all terms. The Seller is responsible for ensuring that the Buyer confirms having read and accepted this agreement before completing the order.